Πληροφορίες

Manufacturers

Shipping and Returns

All orders are usually shipped within two (2) business days of the date they were purchased online.(or prepaid payment by a bank deposit) The transport of the products is through the Hellenic Postal Service.

Shipping Costs

For orders over the total amount of 45, 00 Euros have no additional charges for delivery, but must be paid by bank deposit before the package is ready to be delivered.
For orders 45, 00 Euros and payment by bank deposit, there is an extra charge of 2,00 Euros for shipping.

Shipping by cash on delivery

For orders up to 45,00 Euros and cash on delivery , there is an extra charge of 3,80 Euros
For orders over 45, 00 Euros, on cash delivery the charge is 1,80 Euros.

For remote and inaccessible areas and heavy packages over 3 kilograms

In case your area is characterized by the shipping company as remote or inaccessible the shipment will be through the Hellenic Postal Service and we will inform you accordingly.

For bulky packages over 3 kilograms, the shipping costs vary. We will contact you to inform you accordingly. Once you have completed your order, you will receive all the relevant information.

You can also receive your order, free of charge, from our pharmacy at Sopokleous Venizelou Street 110 Agoi Anargyri Athens. If you decide to receive your order from our store please be advised that the price ranges on some of the products will slightly differ than what they are on our e-shop.

Shipping to Cyprus and the European Union

The shipping is through the Hellenic Postal Service. Your package will be sent to you as “Registered-Express” and delivery time is 4-7 business days from the date of the order. You can track the delivery of your package from the EL.TA website. http://www.elta.gr and then from the country’s official mailing page. The cost is 23, 00 Euros and an extra charge might be added if the package is over 2 kilograms. We will inform you accordingly if the shipping cost differs.

Gift packaging

You can choose a gift box at the end of your order at the minimum charge of 2, 00 euros. With your order if there is availability, we will send you FREE PRODUCT SAMPLES.

Order Cancellation

An order can only be cancelled if the dispatch process has not started by us. If you wish to cancel an order you must contact us immediately at contact@pharmacymagou.gr or call +30 210 2635055.

Return Items You Ordered

Return of products can be made under certain conditions within a time period of 14 days after the date of the receipt.

  • You should contact us by email at contact@pharmacymagou.gr or by calling +30 2102635055 informing us of the reasons of your return.
  • The product must be sealed in its original package as it was sent to you.
  • Return costs will be charged towards the customer, making the returns and must be made with a traceable manner so the package returns back to us. All together we will then refund your money with all of the corresponding proof and shipping receipts (along with any tax document you have received from us).
  • Upon receiving the product and checking to see its in a reasonable state your account will be credited with the corresponding value of the product (excluding any shipping costs).